Privacy Policy

📄 Overview

https://www.matteen.com (the "Website") is operated by Matteen Advisory & Solutions. Throughout this Privacy Policy, the terms "MATT," "we," "us," and "our" refer to Matteen Advisory & Solutions.

MATT is the controller of your personal information and is responsible for its collection, processing, and disclosure as described in this Privacy Policy. If you have any questions or wish to exercise your rights, please contact us at Matteen.com/contact-us.

MATT is committed to protecting and respecting your privacy, and will only use personal information submitted in conformity with all applicable laws and regulations, and in accordance with this Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If we make material changes, we will notify you so that you are aware of what information we collect, how we use it, and under what circumstances we use or disclose it.

By continuing to use our Website, you agree to the revised Privacy Policy to the fullest extent permitted by applicable law.

⚙️ Processing Activities Covered

This Privacy Policy applies to the following processing activities:

• Visiting and accessing our Website, which displays or links through to this Privacy Policy
• Requesting, purchasing, and/or using services on the Website
• Communicating with us to report a problem or to submit queries, concerns, or comments
• Receiving email communications from us

🗂️ Personal Information We Collect

We only collect personal information that is necessary to carry out our business, provide the services you requested, and keep you informed about us and our services.

Personal information is any information that directly or indirectly identifies, describes, or can reasonably be linked to a particular consumer or household. The personal information we may collect directly from you includes:

• Personal identifiers — email address, name, gender, address, telephone number, and financial information such as credit or debit card numbers
• Commercial information — billing information and purchase history
• Internet activity information — browsing history, search history, and interaction with our website, applications, or advertisements
• Geolocation data — current and historical physical location including country, state, city, zip code, and address
• Inferences — such as your likelihood of retention

👶 Personal Information of Children

You must be at least 18 years old to use the Website and/or to sign up for our newsletter. We do not knowingly collect any personal information from children under the age of 18.

Those under the age of 18 should not use the Website or provide us with any personal information. We encourage parents and legal guardians to monitor their children's Internet usage. If you believe a child under 18 has provided personal information to us, please contact us.

💻 Device and Usage Data

We use common information-gathering tools — such as log files, cookies, web beacons, and similar technologies — to automatically collect information from your computer or mobile device as you navigate our Website or interact with emails from us.

Information gathered via log files may include your IP address, device and application identification numbers, your location, browser type, Internet service provider, pages and files viewed, searches, operating system, system configuration information, and date/time stamps.

We use cookies and similar technologies to compile information about usage of our Website and interaction with our emails. When you visit our Website, our servers or an authorized third party may place a cookie on your browser to collect information, including personal information, about your online activities.

We use both session-based and persistent cookies. You can manage cookie preferences through your browser settings. You may also opt out via optout.networkadvertising.org. Note that blocking cookies may limit your ability to use all features of the Website.

We partner with a third-party ad network that uses cookies and web beacons to provide targeted advertising. You may opt out of targeted ads at optout.networkadvertising.org; however, you will still receive generic ads.

🤝 Third Parties and Social Media

Our Website may include social media features, such as the Facebook Like button or share widgets. These features may collect your IP address, which pages you visit, and may set a cookie to enable proper functionality. Social media features are governed by the privacy policy of the respective company.

We may share your personal information with third-party service providers who assist us in operating our Website or conducting our business, subject to confidentiality agreements. We may also disclose your personal information when required by law or to protect our rights.

We do not sell your personal information to third parties.

🗄️ Retention of Personal Information

We will keep your personal information only as long as reasonably necessary for the original purpose of collection, or such longer period as may be required by applicable law. Retention periods are determined based on the amount, nature, and sensitivity of the data, potential risk of harm from unauthorized use or disclosure, and whether we can achieve our purposes through other means.

⚖️ Your Rights

You may exercise any of the following rights by contacting us at Matteen.com/contact-us. We will process your request within 30 days of receipt.

a) Managing Your Information

You are responsible for keeping your personal information up-to-date, and can ask us to correct inaccurate or incomplete data that you cannot update yourself.

b) Access to Your Information

You have the right to request a copy of the personal information we hold about you at any time. California residents may also request a list of companies to which we disclose personal information for business purposes, once per calendar year.

c) Right to Erasure

You can request that we erase your personal information. Please note we may retain certain data as necessary for fraud detection, legal compliance, or other legitimate interests.

d) Right to Object to Direct Marketing

If we rely on your consent for processing, you may withdraw that consent at any time using the unsubscribe link in any promotional message or by contacting us directly.

e) Restriction of Processing

You can ask us to block or suppress the processing of your personal information in certain circumstances, such as where you contest its accuracy.

f) Right to Portability

Where we process your data by automated means based on consent or agreement, you have the right to receive a copy of your data transferred to you or another party.

g) Automated Decision-Making

Our Website does not currently use automated decision-making or profiling.

h) Consent Withdrawal

To the extent we base processing on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing before the withdrawal.

i) Right to Non-Discrimination (California)

Pursuant to the CCPA, we will not discriminate against California residents for exercising any of their CCPA rights.

j) Authorized Agent (California)

California residents may use an authorized agent to exercise privacy rights on their behalf, with a valid power of attorney or notarized statement.

k) Questions or Complaints

🔐 Personal Information Security

We take reasonable precautions to protect personal information using appropriate physical, organizational, and technological measures. We use industry-standard encryption technologies to receive sensitive data submitted on our Website.

In the event of a personal data breach likely to result in high risk to your rights and freedoms, we will notify you and the proper authority as soon as feasible following our becoming aware of the breach.

While we follow generally accepted standards to protect personal information, no method of storage or transmission is 100% secure. If you have questions about security, please contact us.