Last updated August 12, 2026
Important — please read carefully. These Website Terms of Use are a binding contract between you and Matteen Labs LLC. By accessing or using humancharts.com, matteen.com, or any related property (each, a “Website”), you agree to these Terms in their entirety. If you do not agree, please do not use the Websites. Separate agreements govern purchases of chart reports on HumanCharts.com and Inner Circle membership on matteen.com; if you enter into either of those, those agreements apply in addition to these Terms of Use.
These Website Terms of Use (the “Terms”) govern your access to and use of the Websites operated by Matteen Labs LLC, a Wyoming limited liability company with its principal place of business at 2110 N Ocean Blvd, Fort Lauderdale, FL 33305 (“Matteen Labs,” “we,” “us,” or “our”). Matteen Labs is a single entity operating both humancharts.com and matteen.com, and these Terms apply identically to both.
These Terms apply to every visitor and user of humancharts.com and matteen.com, whether you are browsing, generating or viewing charts, purchasing chart reports, using our AI-powered tools, participating in the MATTEEN INNER CIRCLE FULL MEMBERSHIP, or engaging with our content in any way.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the applicable Website. Your continued use of the Website after changes take effect constitutes your acceptance of the revised Terms. If you disagree with any modification, your sole remedy is to stop using the Websites.
Your use of the Websites is at your own risk. You represent and warrant that:
You shall not, directly or indirectly:
Violation of this Section may result in immediate termination of your access to the Websites, without notice, and may expose you to civil and criminal liability.
Matteen Labs is committed to protecting your privacy in accordance with our Privacy Policy, which appears in identical form on humancharts.com and matteen.com. By using the Websites, you agree that Matteen Labs may use your personal information as described in the Privacy Policy.
Matteen Labs does not sell your personal information, and permanently commits never to sell your birth data. Birth date, time, and location submitted to generate a chart on this Website are treated as personal information under the Privacy Policy. See the Privacy Policy for complete details, including your rights to access, correct, delete, and limit the use of your personal information.
Purchases made through the Websites are governed by:
When you submit an order, you agree to pay all amounts due, including any applicable service, transaction, or processing fees and taxes. All fees are due and payable in accordance with the applicable agreement or policy governing your purchase.
Payment is accepted by valid credit card through Stripe, our third-party payment processor. Charges will appear on your credit card statement as “MATTEEN LABS,” not as “HumanCharts.” Matteen Labs is a single entity operating both humancharts.com and matteen.com; all charges from either Website appear under the same statement descriptor.
Matteen Labs does not operate, own, or control Stripe. Any dispute regarding Stripe’s processing of a payment is between you and Stripe, subject to Stripe’s own terms and policies.
Matteen Labs reserves the right to refuse or cancel any order if a payment method is declined or if the account has been previously banned from the Websites. Matteen Labs reserves the right to change fees, payment procedures, and available payment methods at any time, with such changes effective upon posting.
All intellectual property rights in the Websites — including trade names, trademarks, service marks, copyrights, patents, trade secrets, know-how, methodologies, frameworks, chart-generation logic, our AI system prompts and outputs, our educational applications, written content, video content, audio content, and all derivative works — are the exclusive property of Matteen Labs LLC or its licensors.
MATTEEN® and MATTEEN TERRANY® are registered trademarks of Matteen Labs LLC. All other trademarks, logos, and service marks appearing on the Websites are the property of Matteen Labs or their respective owners.
No materials from the Websites — including text, graphics, images, video, audio, code, or AI outputs — may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed, or exploited in any form or by any means without Matteen Labs’ prior written permission. All rights not expressly granted are reserved.
The Websites reference several third-party charting and personality systems, including but not limited to Human Design, Gene Keys, and other systems developed by third parties. Matteen Labs is not affiliated with, endorsed by, or licensed by the owners of these third-party systems. References to these systems are for educational purposes only. Additional attribution notices may be provided on specific pages referencing these systems.
Subject to your compliance with these Terms, Matteen Labs grants you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Websites for your personal, non-commercial use only. This license does not permit any of the prohibited uses in Section 1.1 above.
Educational content only — not professional advice. The content on humancharts.com and matteen.com is provided for educational, inspirational, and entertainment purposes only. Nothing on the Websites — including chart outputs, AI responses, workshop content, or written materials — constitutes medical, psychological, psychiatric, financial, tax, legal, or investment advice. Matteen Labs is not a HIPAA-covered entity and does not provide healthcare services. If you require professional advice, consult a licensed professional in the relevant field.
The Websites are provided “AS IS” and “AS AVAILABLE” without representations or warranties, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. Matteen Labs does not warrant that the Websites will be constantly available, error-free, or that any information on the Websites is complete, true, accurate, or non-misleading.
Matteen Labs makes no guarantee or representation that you will achieve any specific spiritual, emotional, financial, business, relational, or health outcome as a result of using the Websites, viewing your chart, interacting with our AI-powered tools, or participating in any program offered through the Websites. You accept personal responsibility for any decisions you make based on Website content.
The artificial intelligence systems used on the Websites are generative AI systems and may produce inaccurate, incomplete, or unsuitable output. You shall not rely on these systems for any decision with material legal, medical, financial, or safety implications. All AI outputs are provided “AS IS.”
To the maximum extent permitted by applicable law, in no event shall Matteen Labs LLC or any of its officers, directors, employees, agents, contractors, affiliates, subsidiaries, or licensors (collectively, the “Matteen Parties”) be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
In no event shall the total cumulative liability of the Matteen Parties arising out of or relating to these Terms, your use of the Websites, or any product or service purchased through the Websites exceed the greater of: (a) One Hundred U.S. Dollars ($100.00), or (b) the total amount of fees you actually paid to Matteen Labs in the twelve (12) months immediately preceding the event giving rise to the claim, regardless of whether such loss, damage, or injury results directly or indirectly from the negligence or active, passive, intentional, or other act of the Matteen Parties.
The limitations in this Section do not apply to (a) Matteen Labs’ gross negligence or willful misconduct, or (b) liabilities that cannot be excluded or limited under applicable law.
You acknowledge that the fees and access levels provided through the Websites reflect this allocation of risk, and that without these limitations Matteen Labs would not offer the Websites or the related services.
The Websites may contain links to third-party websites, applications, or services that are not owned or controlled by Matteen Labs. Matteen Labs has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Matteen Labs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services available on or through any such website or service.
Matteen Labs is not responsible for any third-party advertisements, links, information, or content hosted on the Websites, including social media features and third-party sharing widgets. Your use of any linked website or third-party service is at your own risk and subject to that third party’s terms and policies.
You agree to defend, indemnify, and hold harmless the Matteen Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
Matteen Labs reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with Matteen Labs’ defense of such claim.
Matteen Labs may terminate or suspend your access to the Websites immediately, without prior notice or liability, for any reason, including without limitation your breach of these Terms.
Upon termination, your right to use the Websites will cease immediately. All provisions of these Terms that by their nature should survive termination — including without limitation Sections 4 (Intellectual Property), 5 (Disclaimers), 6 (Limitation of Liability), 8 (Indemnification), 10 (Governing Law and Dispute Resolution), and 11 (Miscellaneous) — shall survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-laws principles.
Before filing any claim, the parties shall first attempt in good faith to resolve the dispute through written notice submitted via the contact form on this Website or the contact form on matteen.com (select the category “Legal or Terms Question”) and a thirty (30) day informal-resolution period.
Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any court of competent jurisdiction without the posting of a bond), any dispute arising out of or relating to these Terms or your use of the Websites shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall take place in Broward County, Florida, in the English language. Arbitration may proceed by videoconference. The arbitral decision shall be final, binding, and without appeal, and may be enforced in any court of competent jurisdiction.
THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims. If this class waiver is found unenforceable, then the arbitration provision in Section 10.2 is void as to that claim and the dispute proceeds in court in Broward County, Florida.
The prevailing party in any action or proceeding to enforce these Terms shall be entitled to recover its reasonable attorneys’ fees, expert fees, and costs.
Neither party shall be liable for delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, pandemic, civil unrest, government action, or internet, hosting, telecommunications, or AI-platform unavailability.
Failure to enforce any right or provision of these Terms will not constitute a waiver of those rights. If any provision of these Terms is found unenforceable by a court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to make it enforceable; if it cannot be so reformed, it shall be severed from these Terms, and the remaining provisions shall continue in full effect.
These Terms, together with the Privacy Policy, the applicable Fulfillment Policy, and (if applicable to you) the Membership Agreement, constitute the entire agreement between you and Matteen Labs regarding your use of the Websites and supersede all prior or contemporaneous agreements, communications, and understandings on the subject.
Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Matteen Labs. You are and remain solely responsible for your own actions.
You may not assign or transfer these Terms, in whole or in part, without Matteen Labs’ prior written consent. Matteen Labs may assign these Terms freely, including in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any purported assignment in violation of this Section is void.
Matteen Labs reserves the right to change these Terms at any time. Changes will be posted to the Websites with an updated “Last updated” date. Your continued use of the Websites after changes take effect constitutes your acceptance of the new Terms. If you disagree with any change, your sole remedy is to stop using the Websites.
If you have questions about these Terms, please submit a request via the contact form and select the category “Legal or Terms Question.”
Matteen Labs LLC© 2026 Matteen Labs LLC. All rights reserved. MATTEEN® and MATTEEN TERRANY® are registered trademarks of Matteen Labs LLC.